Watch Warranty


United States

Please click on the brand below to view the warranty information.


Thank you for choosing one of our precision timepieces. Your watch is warranted to you, the owner, for your lifetime against all defects in material or workmanship.

Limited lifetime warranty will be honored only by Service Center in the United States, Canada, Caribbean as well as Authorized Duty Free and Military Dealers. Service centers located in other parts of the world will only provide warranty service for the first 2 years. However, the warranty does not apply to normal wear and tear or abuse and excludes battery, case, crystal, strap, malfunction and deterioration resulting from accident, negligence and tampering. Kenneth Cole New York Watches are water-resistant. Special gasket and crown protectors have been used in the creation of these timepieces to ensure their resistance to water. In the event of a defect or malfunction, it will be repaired or replaced at our option.

PLEASE DO NOT SEND CASH. No additional charge will be made unless additional servicing is necessary for reasons beyond our control such as accident, misuse, neglect or replacement of parts not warranted such as battery, case, crystal, and strap. In this event, please contact an International Service Center.

International Service Centers

International Service Centers